Privacy policy

Effective Date: January 2, 2025

SuperCFO Advisory Services LLP ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy & Cookie Policy explains how we collect, use, share, and protect your data when you use our website, services, and offerings ("Services"). This includes our use of cookies and the handling of information through AI-powered tools. By accessing or using our Services, you agree to this Policy.

1. Scope and Consent

This Policy applies to all users of our Services globally. By using or accessing any part of our Services - including our website, AI tools, online courses, communities, memberships, and consultations - you consent to the terms described herein. If you do not agree, we recommend you discontinue using our Services.

2. Information We Collect

We collect the following types of data:

a. Personal Information:

  • Name, email address, phone number, and other contact details

  • Billing and shipping addresses

  • Payment details (processed via third-party vendors)

  • Login credentials, including username and password

  • Communications and inquiries

b. Non-Personal Information:

  • Browser and device type, IP address

  • Usage data, including page visits and on-site interactions

  • Cookies and related tracking information

c. Third-Party Sources:

  • Shopify and other service providers

  • Analytics and advertising platforms

  • AI tools and integrations that process user data

3. How We Use Your Information

We may use your information for the following:

  • Provide and manage our Services

  • Fulfill transactions and process payments

  • Customize your user experience

  • Send service updates, newsletters, and promotional offers

  • Support, secure, and improve our AI tools

  • Prevent fraud and enforce compliance

  • Meet legal and contractual obligations

4. Use of AI Tools and Data Storage

Data entered into our AI solutions may be stored to:

  • Enable history and retrieval for users

  • Enhance future responses

  • Improve AI performance

Users must refrain from sharing sensitive or confidential data while using AI tools. We disclaim liability for consequences arising from the misuse of these tools or submission of sensitive information.

To delete stored data, users may do so via available platform features (if any) or email us at info@supercfo.com. We will honor deletion requests within 7 working days of receipt.

5. Cookies and Tracking Technologies

Cookies help personalize your experience and enhance website functionality. We use them for:

  • Essential site operations

  • Performance measurement and analytics

  • Personalization and ad targeting

Users may manage cookie preferences through browser settings. Disabling cookies may affect certain features.

6. How We Share Your Information

We may share your information with:

  • Shopify and hosting providers

  • Payment processors, shipping partners, and IT vendors

  • Analytics, marketing, and AI service providers

  • Legal authorities if required

  • Affiliates for business continuity

7. Data Retention

We retain personal information only as long as needed to:

  • Provide and maintain Services

  • Comply with legal and financial obligations

  • Ensure data integrity and resolve disputes

As we expand globally, we will adjust retention and compliance protocols in line with applicable regulations in new territories.

8. Data Security

We employ industry-standard security measures. However, no method is completely secure, and we cannot guarantee absolute protection. Users are advised to safeguard their login credentials and avoid submitting sensitive data via unsecure channels.

9. Your Rights

Depending on your jurisdiction, you may:

  • Request access to your personal data

  • Ask for corrections or updates

  • Request deletion (subject to legal exceptions)

  • Opt out of promotional communications

To exercise your rights, email us at info@supercfo.com. We may need to verify your identity before acting on such requests.

10. International Transfers

Your data may be stored or processed in countries outside your jurisdiction. For transfers out of the EEA or UK, we rely on standard contractual clauses or equivalent safeguards.

As we expand into countries like the UAE or others, we will adapt privacy compliance protocols in line with local regulations, where applicable.

11. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with data, please contact us for removal.

12. Third-Party Links

Our Services may link to third-party websites. We are not responsible for their practices and recommend reviewing their respective privacy policies.

13. Policy Updates

We may revise this Policy periodically. The latest version with the effective date will always be accessible on our website. Continued use signifies your acceptance of any changes.

14. Contact Us

Email: info@supercfo.com
Company Name: SuperCFO Advisory Services LLP
Address: 705 Ecstasy Business Park, J.S.D. Road, Mulund West, Mumbai 400080, India

15. Governing Law & Jurisdiction

This Privacy & Cookie Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts located in Mumbai, India.

By using our Services, you agree to the terms of this Privacy & Cookie Policy.